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Archive for the ‘Consulting’ Category

12
May

Consent is like mud. It’s unstable and easily affected by circumstances, like the weather. But cement is steadfast and impervious. When people consent, they may agree with an “OK,” they might even smile and nod, but they do not own that commitment, because they did not create it. When people are involved in creating a commitment, […]

30
Sep

Everyone wants to know What’s In It For Me (WIIFM). But WIIFM is ephemeral. When the “what” is gone, so is your drive. Shift your focus to Why Should I Care (WSIC) and you’ll transform your impact and your results. WSIC is like the north star – it never disappears. It’s your passion, it’s your […]

21
Sep

People support that which they help create. In behavioral economics, this is called “Participatory Bias” – people are more inclined to support decisions they help to make and solutions they help to create, even if the end result is not theirs. Having participated, they are more willing to defend the outcome. Their ego won’t allow […]

19
Aug

Where you are is not who you are.  Ursula’s mom preached these words to her daughter while raising her in a tough, drug-infested ghetto in New York City’s Lower East Side. She lectured Ursula about education and hard work being the way up and out of the ghetto. Today Ursula Burns is CEO of Xerox Corporation, […]

08
Jul

Job Crafting: The act of adding meaning to your work More than 65% of employees are dissatisfied with their jobs. Why? They’re focused on a fixed list of duties. It’s time to encourage these people to expand the boundaries of their job description… Coined by researchers at the University of Michigan and Yale, “job crafting” describes people who […]

01
Jul

Bad events are stronger than good. Research shows that we learn from and use negative information far more than positive information when making decisions. Negative events have a greater impact on us than positive ones. Negative events are more memorable. An embarrassing moment, losing a friend, getting fired, receiving criticism, an altercation with a stranger. We […]

24
Jun

Animals herd. Cattle, geese, bees, birds, fish, wolves, and people. We herd, flock, swarm, migrate, school, pack, gather, and crowd. All of this herding breeds groupthink. People tend to follow the behaviors, actions, and beliefs of those in their herd to avoid the herd’s rejection. Here’s how it works. The herd starts circling around the same idea until […]

17
Jun

Lower your expectations. I first heard this advice at RAGBRAI, the annual bike ride across Iowa held the last week of July. When my friends and I arrived at camp to start the adventure, the head of our outfitter, Pork Belly Ventures, welcomed us with the following, “This is going to be a great week. But here’s the […]

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