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17
May

A foundational rule in improvisational comedy is to “start with Yes!” Performers are taught to accept whatever is offered in the dialogue and then expand on it. (ex: “I am the king of the world!” “Yes, I can see by the kangaroo on your head that it’s going well!” If instead I respond, “No, you’re not,” our […]

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10
May

Napoleon Bonaparte said, “A leader is a dealer in hope.” That describes every start-up CEO I represented as a corporate attorney in Silicon Valley. Each one was hard-working and demanding. Yet each one intentionally painted a picture of the future to inspire people to join the company and contribute to its success. Research conducted by […]

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03
May

Since 1962 Tom Camp has been driving a UPS truck. He’s 77. In Sunday’s New York Times “Vocations” section, Tom was highlighted for having the safest driving record in UPS history: 55 years 1+ million miles 0 crashes   He attributes his safety record to UPS’s great training and accountability. I’m giving credit to Tom […]

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26
Apr

I hit someone in third grade. Not a punch. Just a slap on the back, angry about a game I wanted and my classmate wouldn’t share. Infuriated by her bratty “No!”, I reacted. I was young, immature, and emotionally unintelligent. Fortunately, our teacher wasn’t. Today, my hands don’t strike, but my words can. Out of […]

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19
Apr

Vote Week in New York City for Participatory Budgeting just concluded. NYC believes the people who live in the community know what the community needs; so it allows community members to directly decide how to spend part of the public budget. Here’s how it works: The NYC Council identifies a portion of the budget that will […]

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12
Apr

One of my readers emailed me recently with a suggestion for creating community: jigsaw puzzles! Interesting… why don’t I do jigsaw puzzles? Arguably, I’m too busy. Practically, I want to focus on projects that progress my goals. Realistically, what’s the point? I already know the end result (the picture on the box!)   As an […]

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05
Apr

In an episode of “Veep,” the narcissistic character played by Julia Louis-Dreyfus halts a hallway meeting with colleagues to rudely ask her daughter, “Why is that your hair?” Dr. Carla Naumburg would not approve. In a recent New York Times article on resilient children, clinical social worker Dr. Naumburg implicates parents’ proclivity to challenge unwanted behavior […]

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29
Mar

One of my employees died last week from a sudden heart attack. And I am struck by how much my heart hurts. I’ve lost family members, but never a colleague. Scott was professional, patient, eager, funny, even-tempered (a gift that offset my intensity), flexible, dedicated, hungry to learn and grow (even at 58!), appreciative, trusted, and […]

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22
Mar

We are hard-wired to connect. Ironically however, the more connected we are online, the more disconnected we become. Blame the digital culture – it robs us of an essential, real-world social skill: connecting meaningfully with others. Not surprisingly, being focused on screens atrophies our ability to listen – this zaps the empathy required for meaningful connection (regardless […]

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15
Mar

In law school, we were taught to look at every case from three sides: the plaintiff’s, the defendant’s, and the bystander’s. But if we want to transform situations, we need to think about problems not just from different angles, but with different mindsets. Created by Edward de Bono, the Six Thinking Hats methodology challenges our […]

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