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14
Feb

In a recent interview, the host of The Daily Show, Trevor Noah explained how he works out without going to the gym. He described his strategy as “assigning an exercise to each person.” When Trevor runs into Jane, he does 5 pushups When Trevor runs into Bob, he does 10 squats B.J. Fogg would applaud Trevor […]

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07
Feb

In 1999 I jumped out of an airplane and I quit a great job. Why? I was not afraid to go skydiving But I was afraid to confront my boss (so I left the company instead) How could I be fearless and fearful at the same time? Marketing guru Robert Middleton said it best: Fearlessness […]

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31
Jan

Research from Professor Paul Zak at Claremont Graduate University reveals 8 boss behaviors that foster trust: Intentionally building relationships Facilitating whole-person growth Showing vulnerability Sharing information broadly Inducing challenge stress Encouraging autonomy Recognizing excellence Enabling job crafting And of these, Zak discovered that our lowest trust scores occur in: Recognizing excellence Sharing information Let’s pause to digest […]

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24
Jan

My grandmother was a telephone operator for Ma Bell in Chicago. Answering phone calls was not her passion – she didn’t dream of becoming a telephone operator. But she did grow up wanting a job. And she brought her passion with her: She set the record for number of calls answered in one month, raising the required […]

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17
Jan

Character actor John C. Reilly shared his take on collaborating in an interview in The New York Times Magazine: “One of those truly magical things that human beings can do together is to create a third thing that wasn’t there before the two decided to cooperate. I became an actor because I love collaborating with […]

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10
Jan

When I first heard this neurolinguistics concept, I started seeing it everywhere… 1. I walked into my obscenely-cluttered office and didn’t know where to start. So I closed the door and walked away. 2. I went to a company’s website, but it was congested with conflicting messages. I was confused and left without a purchase. […]

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03
Jan

It’s the beginning of January – the time we all pledge to a “new you in the new year!” The top New Year’s Resolutions for 2018 (as compiled by YouGov, a polling firm) include: Eat better Exercise more Spend less money Self-care Read more books Learn a new skill Get a new job Find a […]

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27
Dec

The end of the year offers a delicious pause to reflect upon and celebrate what we’ve each created, discovered, initiated, and achieved over the past 12 months. As I reflect upon the Flash! articles I created for you in 2018, I’m resending the ones that generated the most conversation: Teenager Turned a Transaction Into a Transformation […]

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20
Dec

I came across the following flowchart suggesting a refreshing response to various holiday greetings: When someone wishes you… Merry Christmas… and you are Christian or not Christian Happy Hanukkah… and you are Jewish or not Jewish Happy Kwanza… and you are African-American or not African-American Season’s Greetings… and you are agoraphobic or not agoraphobic Happy […]

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13
Dec

I purchased a power cord on Amazon recently, and the retailer, Hercules Power, sent me an email to check on my experience: Our goal is for you to be completely satisfied with this transaction. If for any reason this is not the case, we would appreciate it if you would give us a chance to address […]

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