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17
May

A foundational rule in improvisational comedy is to “start with Yes!” Performers are taught to accept whatever is offered in the dialogue and then expand on it. (ex: “I am the king of the world!” “Yes, I can see by the kangaroo on your head that it’s going well!” If instead I respond, “No, you’re not,” our […]

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10
May

Napoleon Bonaparte said, “A leader is a dealer in hope.” That describes every start-up CEO I represented as a corporate attorney in Silicon Valley. Each one was hard-working and demanding. Yet each one intentionally painted a picture of the future to inspire people to join the company and contribute to its success. Research conducted by […]

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03
May

Since 1962 Tom Camp has been driving a UPS truck. He’s 77. In Sunday’s New York Times “Vocations” section, Tom was highlighted for having the safest driving record in UPS history: 55 years 1+ million miles 0 crashes   He attributes his safety record to UPS’s great training and accountability. I’m giving credit to Tom […]

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26
Apr

I hit someone in third grade. Not a punch. Just a slap on the back, angry about a game I wanted and my classmate wouldn’t share. Infuriated by her bratty “No!”, I reacted. I was young, immature, and emotionally unintelligent. Fortunately, our teacher wasn’t. Today, my hands don’t strike, but my words can. Out of […]

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19
Apr

Vote Week in New York City for Participatory Budgeting just concluded. NYC believes the people who live in the community know what the community needs; so it allows community members to directly decide how to spend part of the public budget. Here’s how it works: The NYC Council identifies a portion of the budget that will […]

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12
Apr

One of my readers emailed me recently with a suggestion for creating community: jigsaw puzzles! Interesting… why don’t I do jigsaw puzzles? Arguably, I’m too busy. Practically, I want to focus on projects that progress my goals. Realistically, what’s the point? I already know the end result (the picture on the box!)   As an […]

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05
Apr

In an episode of “Veep,” the narcissistic character played by Julia Louis-Dreyfus halts a hallway meeting with colleagues to rudely ask her daughter, “Why is that your hair?” Dr. Carla Naumburg would not approve. In a recent New York Times article on resilient children, clinical social worker Dr. Naumburg implicates parents’ proclivity to challenge unwanted behavior […]

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29
Mar

One of my employees died last week from a sudden heart attack. And I am struck by how much my heart hurts. I’ve lost family members, but never a colleague. Scott was professional, patient, eager, funny, even-tempered (a gift that offset my intensity), flexible, dedicated, hungry to learn and grow (even at 58!), appreciative, trusted, and […]

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22
Mar

We are hard-wired to connect. Ironically however, the more connected we are online, the more disconnected we become. Blame the digital culture – it robs us of an essential, real-world social skill: connecting meaningfully with others. Not surprisingly, being focused on screens atrophies our ability to listen – this zaps the empathy required for meaningful connection (regardless […]

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